Privacy Policy

LLA Advisory Group

Last Updated: July 2026

1. Introduction

LLA Advisory Group ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, phone number, mailing address
Professional Information: Specialty, licensure details, date of license, current workplace
Business Information: MSO structure, practice details, and other information necessary to provide our compliance and advisory services
Payment Information: Billing details necessary to process fees for our services
Website Usage Data: Information collected automatically through cookies and similar tracking technologies (see Section 6)

We may collect information directly from you, automatically when you use the Services, and from other sources that help us understand how users interact with our website.

Information You Provide to Us

We collect information you provide directly to us, including when you contact us, complete forms on our website, request information, engage our services, or otherwise communicate with us.

Information We Collect Automatically

We may automatically collect certain information about your interactions with our Services, including IP address, browser type, device information, access times, pages viewed, and links clicked.

Information from Other Sources

We may obtain information from service providers, analytics providers, marketing or mailing list providers, referral sources, and other third parties to support our business operations and better understand website usage.

3. How We Use Your Information

We use the information we collect to:

Provide, manage, and maintain our compliance and advisory services
Process onboarding for Medical Directors and nurses
Communicate with you regarding your account, services, and support needs
Send appointment reminders, scheduling updates, and customer care communications
Send marketing communications, where you have provided consent
Improve our website and services
Comply with applicable legal and regulatory obligations
Respond to your inquiries and provide user support
Personalize your experience with our website and services
Monitor and analyze website trends, usage, and activity
Detect, investigate, and help prevent security incidents and other fraudulent, unauthorized, or unlawful activity
Carry our any other purpose described to you at the time the information was collected

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service providers who assist us in operating our business (e.g., scheduling platforms, payment processors, CRM systems)
Regulatory bodies or authorities, where required by law
Professional advisors, such as attorneys or accountants, as needed to support our services
In connection with, or during negotiations concerning, a merger, sale of assets, financing, or acquisition of all or part of our business
Your consent or at your direction

5. SMS Communications

If you provide your phone number and opt in to receive SMS communications from LLA Advisory Group, you may receive messages related to:

Appointment reminders
Appointment confirmations
Scheduling updates
Customer care communications
Marketing messages (with your consent)

Message frequency may vary depending on your engagement with our services. Message and data rates may apply, depending on your mobile carrier and plan. You may opt out of SMS communications at any time by replying STOP to any message you receive from us.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to improve website functionality, analyze website traffic, remember your preferences, and enhance your browsing experience. You can adjust your browser settings to refuse cookies, though doing so may affect certain features of our website.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us using the information below.

10. Mobile Information Sharing Statement

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties unless required by law.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

LLA Advisory Group
Email: info@llaadvisorygroup.com
Phone: (857) 426-5182
Address: 1132 Main Street Unit 3, Weymouth, Massachusetts 02190

Business Hours
Monday–Friday: 9:00 AM – 5:00 PM
Saturday–Sunday: Closed